Welcome to the Breezit Glossary

We are trying to help you cut through all the jargon and terminology.

To see the definition of a glossary term, just click on that term to expand the section.

Adware
The term for advertising-supported software, a type of malware that causes unwanted advertisements such as pop-up ads to appear on your computer.
Apps
Small programmes that run on smartphones, tablets and computers.
Bandwidth
This is the measurement of data that can be tranferred over a network within a set amount of time. The higher the network’s bandwidth, the greater the volume of data that can be transmitted.
Biometric authentication
A technology that allows you to verify your identity using unique personal factors e.g. a finger print or facial scan.
Bot
Or internet robot is a software program created to perform a specific task.
Browser
This is a program or app (such as Firefox, Safari, Chrome or Microsoft Edge) used to search and access the internet. The main purpose of an internet browser is to translate the website code into the text, graphics and other features that can be viewed.
Browser cache
This is a place where information is stored from websites you have visited. This allows the websites to load more quickly when visited again in the future.
Captcha
A human response test, usually in the form of an image or distorted text, that must be completed in order to prove that the user is human rather than an automated bot.
Cloud backup
Allows the back-up copies of data to hardware that’s in a remote location, which can be accessed via the internet.
Cloud storage
Makes it easy to manage your data. Most cloud storage services provide a large amount of storage space and encrypt the content for data security.
CMS (Content Management System)
Is software that helps users create, manage and edit content on a website without the need for specialised technical knowledge.
Cookie
A cookie is a small file that is sent to your computer when you visit a website for the first time. Your computer stores the cookie in a file inside your web browser so the website can recognise you and keep track of your activity.
CPU (Central Processing Unit)

This is the main part of a computer responsible for carrying out all tasks.

CRM (Customer Relationship Management)

Refers to software that is used to record and manage a business’s interactions with its customers and potential customers.

DNS (Domain Name System)
The internet’s system for converting alphabetic names into numeric IP addresses. For example, when a web address (URL) is typed into a browser, DNS servers return the IP address of the Web server associated with that name.
Domain
A distinct subset of the internet with addresses sharing a common suffix or under the control of a particular organisation or individual. For example bbc.co.uk, gov.uk, facebook.com
DDoS (Distributed Denial of Service)
A cyber-attack that targets individuals, international corporations and whole countries.
DoS (Denial of Service)
This a deliberate cyber-attack, usually coming from one computer, that floods a network of computers with so much data that they are slowed down or forced offline.
Encryption
The process of scrambling data so that it is unreadable. It can then only be read by someone who can return it back to its original state.
Firewall
A software program or hardware device that filters and examines the information coming through your Internet connection to stop a malicious programme or attacker from gaining access.
Identity theft
A general term that refers to the stealing of personal information to commit a crime.
IMAP (Internet Message Access Protocol)
A method of accessing e-mail messages on a server without downloading them to your local hard drive.
IP address (Internet Protocol address)
This is the address of your device on the internet.
ISP (Internet Service Provider)
Is a company or organisation that provides a connection to the internet.
Keylogger
A computer programme that records every keystroke made on a computer keyboard, often to gain confidential information.
Local Cache

This is a data storage region on a computer where a browser stores images, code, and other files so they can be accessed rapidly to avoid repeatedly downloading them.

Meta Tags
Snippets in the head section of code that give search engines important information about the web page; for example how the page should be displayed in search results.
Malware
A term that covers all sorts of malicious software that is specifically designed to gain access to your computer and inflict damage.
NAS (Network-attached storage)
Is a storage device connected to a network that allows storage and retrieval of data from a central location. NAS devices are flexible and can be added to when additional storage is required.
Online back-up

Is the process of making copies of data or data files in an alternative location to use if the originals are lost or destroyed.

OSS (Open Source Software)
Software code that is publicly available for people to view, modify, and share.
Phishing
An attempt to obtain passwords or other personal data by posing as a legitimate oragnisation or person.
POP3 (Post Office Protocol 3)
Sometimes called just ‘POP’, is a simple, standardised method of delivering e-mail messages. A POP3 mail server receives e-mails and when the user connects to the mail server the messages are downloaded to the user’s hard disk. POP3 is designed to delete mail on the server as soon as the user has downloaded it.
PPC (Pay Per Click)

Is a type of digital marketing where advertisers pay a fee each time someone clicks on their advertisement.

RAM (Random Access Memory)

This is the hardware inside your computer that allows short-term information to be stored and retrieved whilst it is being actively used.

SaaS (Software as a Service)
A cloud-based service where instead of downloading software your device an application is accessed via an internet browser.
SEO (Search Engine Optimisation)

This is the process by which a website aims to appear as high as possible in the results of a search engine so that it can gain the maximum amount of traffic.

SMTP (Simple Mail Transfer Protocol)
Is a protocol for transferring e-mail across the internet. Email is sent with SMTP and then read using POP3 or IMAP.
Spam
Is an unsolicited email message that is automatically sent to many email addresses simultaneously.
SSL (Secure Socket Layer)
Is used to securely encrypt communication between a user and a website ensuring that all data submitted is kept private.

It is the “s” in https://

Spam filtering
A spam filter is a program that is used to detect unsolicited and unwanted email and prevent those messages from getting to a user’s inbox.
Spider

A software program that travels the internet searching, locating and indexing websites for search engines.

Spyware
A type of malware that obtains personal information from an infected computer without the user’s knowledge or permission.
Tracking

This is the practice of following and recording everywhere an individual goes online; including activities such as website/page visits, keystrokes use, location, times, etc.

Trojan
A type of malware that sneaks onto your device by disguising itself as a regular file or piece of software and fooling users into downloading or installing it.
Troubleshooting

The process of identifying and resolving technical problems.

URL (Uniform Resource Locator)
An address that identifies a specific file on the internet. In other words it’s the text you type into browser to go to a specific website.
UX (User Experience)

A term that refers to how people interact with a product, service or experience.

Virus
A form of malware that can duplicate itself and spread to other devices and attach to various programs.
VPN (Virtual Private Network)
Creates a private network from an internet connection to give you privacy and anonymity.
Webshell (or backdoor shell)

Is a piece of computer code or script that allows remote access to a server or machine.

Website
A set of related web pages located under a single domain name.
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